Effective Date: April 10, 2026
At AreaPure, customer satisfaction is important to us. Because we sell digital products, our return and refund policy differs from physical goods.
1. Digital Product Nature
All products sold on our website are digital software licenses delivered electronically. Because of the nature of digital goods, returns are generally not accepted once the license key or product has been delivered.
2. Refund Eligibility
A refund may be considered only in the following cases:
- You were charged more than once for the same order.
- The product delivered is invalid and cannot be replaced.
- You did not receive your product due to a confirmed technical issue on our side.
3. Non-Refundable Cases
Refunds will not be granted in cases such as:
- You purchased the wrong product by mistake.
- Your system does not meet the product requirements.
- You changed your mind after delivery.
- The issue is caused by misuse, hardware incompatibility, or software conflicts unrelated to the license itself.
4. Request Procedure
To request assistance regarding an order, please contact us with your order number and a detailed explanation of the issue at: contact@areapure.com
5. Review Process
Each request is reviewed individually. If a refund is approved, it will be processed through the original payment method within a reasonable timeframe.
6. Contact
For any question related to returns or refunds, contact us at: contact@areapure.com